Customer
The customer is a leading service provider for track maintenance, inspection, and infrastructure optimization around the globe for railroads
Problem Statement
Field service engineers rely on bulky, 500-page manuals for accurate maintenance info, but lack of internet access and text-based limitations slow them down. The customer needed a solution for quick, on-site access to critical track maintenance data.
Impact
- Increased efficiency by reducing manual search time
- Improved accessibility with offline deployment options
- Ensured information accuracy by avoiding manual errors
- Cost-effective solution compared to cloud or local LLMs