Business System Analyst

Full Time
Posted 3 weeks ago

Job ID:R1352-0622-12120-BS

Role Business System Analyst

No of Positions  4

Experience  5-10 Years
Location  Bangalore


  • Leading new multi-channel client installations and integrations
  • Leading client solution / requirements gathering conversations
  • Documenting end-to-end custom solutions for client & development teams
  • Leading client solution scoping calls & other meetings
  • Solution design, scope, and spec document creation
  • Working with custom development teams to ensure accurate & on time delivery of solution
  • Creating project plan & manage to project plan
  • Validating and testing platform setup and configurations
  • Writing test plans for custom solutions
  • Validating and testing custom solutions & reports
  • Providing weekly reports for project status to client & internal teams
  • Primary escalation contact for platform configuration issues.

Mandatory Skills

  • Able to assemble, analyze and evaluate data and be able to make appropriate and well-reasoned recommendations and decisions to support the business and project teams.
  • Able to assess a situation, receive input from stakeholders, and select a course of action.
  • Able to clearly communicate and articulate, both written and verbally, detailed specifications (e.g., project requirements, requested changes, and testing results).
  • Able to create and update specifications/documents, and assess completeness of requirements information received.
  • Able to develop and maintain relationships within the organization and/or with external partners, and understand the unique needs of each partnership.
  • Able to document information effectively through databases, knowledge warehouses, and other shared space.
  • Able to lead effective client meetings, negotiate deliverables, and drive successful outcomes.
  • Able to make proactive recommendations.
  • Able to properly interpret customer needs, and translate into understandable written requirements.
  • Able to develop and document test plans and test cases.
  • Able to understand and support well-reasoned recommendations and decisions to support the business and project teams.
  • Able to work in a dynamic, fast-paced, and often changing environment.
  • As needed, able to serve as a liaison between: developers and users, clients and companies, and management and IT.
  • Excellent drive and initiative, sense of personal accountability.
  • Excellent knowledge of the industry.
  • Excellent organization and interpersonal skills.
  • Ability to execute SQL queries.
  • Excellent problem solving skills in order to move toward a project’s successful completion.
  • Excellent project management skills.
  • Excellent technical platitude, understanding both business and technical language and ideas.
  • Able to mentor and train less experienced peers.
  • Able to lead a project and solution, in addition to a work-stream within a solution.
  • Able to analyze and evaluate data and be able to make appropriate and well-reasoned recommendations and decisions to support the business and project teams.
  • Strong understanding of the Software Development Life Cycle (SDLC) Process


  • Analyses complex business problems to be solved with automated systems.
  • Provides technical expertise in identifying, evaluating and developing systems, processes and procedures that are cost effective and meet user requirements.
  • Develops and documents system specifications that are aligned to, and based on, business requirements.
  • Configures system settings and options.
  • Plans and executes quality assurance, functional and end to end testing; Coordinates and facilitates user acceptance testing with the end user.
  • Works with developers, system architects and senior BSAs to design and document the details of automated systems and processes.
  • Provides details to developers regarding what should be included in the software, application, or product to ensure it is included for client roll-out/implementation.
  • May provide consultation to users in the area of automated systems.
  • May lead cross-functional linked teams to address business or systems issues.
  • May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
  • May include company-wide, web-enabled solutions and databases.

Job Features

Job CategoryDigital Engineering

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